Effective Date: February 10, 2025

At Bindi Travel, we are committed to protecting and respecting our customers' privacy. This Privacy Policy describes how we collect, use, and protect your personal information in connection with our travel services in India. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following personal information when you use our services or interact with us:

a. Personal Information:

• Full name,
• Contact details (address, phone number, email address),
• Passport details (if required for booking certain services),
• Payment information (credit/debit card number, bank details),
• Travel preferences (accommodation type, dietary preferences, etc.).

b. Automatic Information:

We automatically collect certain information when you visit our website, such as:

• IP address,
• Browser type,
• Pages visited,
• Location data.

2. Use of Your Information

We use your information to:

• Process your bookings and provide requested services (such as organizing tours, booking hotels, flights, or transportation services),
• Communicate with you regarding your bookings or any requests related to our services,
• Personalize your travel experience by considering your preferences,
• Improve our services and adapt our website,
• Comply with legal obligations related to billing and accounting.

3. Sharing Your Information

Your personal information may be shared with:

• Travel partners such as hotels, airlines, transport providers, tour guides, etc., to ensure proper execution of the services you have booked.
• Third-party service providers who help us provide certain services (for example, payment processors).
• Government authorities when required by law (for example, for security or border control purposes).

We commit to never selling, renting, or exchanging your personal information with third parties for commercial purposes.

4. Protection of Your Information

We use various technical and organizational security measures to protect your personal information against unauthorized access, loss, or disclosure. This includes:

• Transaction encryption on our site,
• Secure data storage,
• Limited access to authorized employees.

5. Your Rights

You have the right to:

• Access your personal information that we hold,
• Request correction of any incorrect or incomplete information,
• Request deletion of your personal information, unless we are required to retain it for legal or contractual purposes,
• Withdraw your consent to the processing of your data (if applicable).

6. Cookies

Our site uses cookies to improve your user experience. Cookies are small text files placed on your device to collect standard information about visitor behavior and track website usage. You can choose to refuse cookies through your browser settings, but this may affect certain site functionalities.

7. International Data Transfer

As a travel agency based in India, your personal information may be transferred, processed, or stored in countries where we or our service providers operate. We ensure that any transfer is carried out in accordance with applicable data protection laws.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We recommend checking this page regularly to stay informed of any changes.

9. Contact

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Bindi Travel
Address: House No. 63, Sreemanivas C-1 Pappammal Koil Street, Vaithikuppam Puducherry, 605012, India
Email: asdfmoc.levartidnibfdsa@tcatnoc
Phone: +91 94 40 72 77 40

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This Privacy Policy is designed to comply with international data protection regulations, including the European Union's General Data Protection Regulation (GDPR) and the Indian Data Protection Law ("DPDP Act 2023").